Currently seeking Ofsted registration

Protecting
childhood.
Inspiring potential.

West One Care is building a safe, nurturing residential home in Hertfordshire where children and young people with complex needs can heal, grow and thrive.

Location
Hertfordshire
Young people supported
Ages 8–18 · EBD, Trauma, complex needs & LD
Regulatory framework
Children's Homes Regulations 2015
Approach
Trauma-informed · Person-centred care
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Important notice: West One Care is currently working towards full Ofsted registration. In line with regulatory requirements, we will not accept any placements until registration has been formally granted. This page is for information and general enquiries only.

A home built on trust, safety and possibility

At West One Care, we believe every child deserves a safe, stable environment where they feel genuinely valued, supported and able to thrive. Our residential home is being thoughtfully designed to provide a nurturing, structured setting where children and young people can build trust, develop resilience and work towards positive futures.

We are committed to delivering compassionate, child-centred care that places emotional wellbeing, stability and personal development at the heart of everything we do. Working closely with Local Authorities and multi-agency professionals, we aim to create supportive placements that give each young person the best possible chance.

West One Care is operated by West One Care Ltd, registered in England and Wales (Company No. 17093293), and is currently working towards full Ofsted registration under the Children's Homes (England) Regulations 2015.

Safety & stability first

Trauma-informed practice

Person-centred planning

Multi-agency partnership

Inclusive, anti-discriminatory

Lifelong skills & independence

How we will support every young person

Once registered, our home will provide a full continuum of residential care, education support and therapeutic relationship-based practice — all designed around the individual.

Individualised Care Planning

Each young person placed with us will receive a tailored, Person Centred Plan developed in full partnership with their placing Local Authority, social worker and the professionals involved in their care. Plans will be regularly reviewed and updated to reflect each young person's evolving needs and goals.

Safeguarding & Emotional Support

Safeguarding and wellbeing are central to all we do. Our trained staff team will provide consistent emotional and behavioural support, building the trusting relationships that help young people feel safe, understood and ready to grow. A Designated Safeguarding Lead will be on the team at all times.

Education, Development & Life Skills

We will actively support each young person's engagement with education, enriching activities and personal development. This includes supporting school attendance, liaising with education providers and helping young people build the practical life skills they need for confidence and independence.

24-Hour Residential Care

Once registered, our home will provide round-the-clock residential care and structured support. Staffing ratios, overnight supervision and sleeping arrangements will all be specified in our registered Statement of Purpose and approved by Ofsted prior to any placements being accepted.

Risk Management & Behavioural Support

Our staff will be trained in trauma-informed, de-escalation and behaviour support approaches. Robust risk assessments and individual behaviour support plans will be in place for every young person, reviewed regularly alongside their care plan to ensure our support remains appropriate and effective.

Multi-Agency Partnership Working

We will work proactively with Local Authorities, CAMHS, schools, health professionals and other agencies to ensure that every young person's care is joined-up, consistent and responsive. We will attend statutory reviews, LAC meetings and professionals' forums to ensure each child's voice is heard.

Supporting children and young people
with complex needs

Our home will be specifically designed to care for young people aged 8–18 whose needs span a range of social, emotional, behavioural and developmental areas.

Emotional & Behavioural Difficulties

Supporting young people with EBD through consistent, structured and relationship-based care

Trauma

Trauma-informed practice at the heart of every interaction, helping young people feel safe and understood

Social, Emotional & Mental Health

Specialist support for young people with complex needs needs, working in close collaboration with CAMHS and health professionals

Learning Difficulties

Patient, adaptive support for young people with learning difficulties, including liaison with education providers and SEND specialists

Stability & Routine

Predictable, consistent daily structures that give young people the security they need to begin healing and building trust

Voice & Participation

Every young person's wishes, feelings and views will be actively sought and respected in all decisions about their care

Positive Futures

A clear focus on building confidence, independence and life skills that set young people up for positive, lasting outcomes

How we will deliver outstanding care

Our model of care is built on evidence-based, trauma-informed practice. Every aspect of our home — from the physical environment to the daily routines — is designed to help young people feel safe, respected and supported.

1

Safe, homely environment

A welcoming physical home that feels warm, personal and far removed from an institutional setting.

2

Consistent, trained staff team

A stable team who know each young person well, trained in trauma-informed and relationship-based care approaches.

3

Person Centred Planning

Every young person's care, goals and progress driven by their own wishes, feelings and individual needs.

4

Regular review & quality assurance

Ongoing monitoring through Regulation 44 independent visits, Regulation 45 reviews and Ofsted inspection.

Regulatory framework

Children's Homes (England) Regulations 2015 & Quality Standards
Children Act 1989 & Children and Families Act 2014
Social Care Common Inspection Framework (SCCIF)
Safeguarding & child protection legislation and guidance
Regulation 44 independent monthly visits
Regulation 45 six-monthly review of quality of care
UK GDPR & Data Protection Act 2018
Registration status: West One Care is currently working towards Ofsted registration. No placements will be accepted until registration is formally granted and confirmed.

Join our team

We are building a dedicated, passionate team ahead of registration. If you share our commitment to transforming the lives of children and young people, we'd love to hear from you.

Enquire Now
Leadership

Registered Manager

Lead our Ofsted registered home, driving outstanding outcomes for children and young people with complex needs. A senior, high-impact role for an experienced residential care leader.

Hertfordshire £60,000 – £70,000
View full spec
Supervisory

Support Worker Team Leader

Lead shifts, mentor your team and make a lasting impact on the lives of young people aged 8–18 with complex needs. An ideal step up for experienced support workers ready to lead.

Hertfordshire £32,000 – £35,000
View full spec
Care Team

Residential Support Worker

Join a dedicated care team providing safe, nurturing and life-changing support to children and young people with complex needs. A rewarding frontline role for passionate individuals.

Hertfordshire £14 – £16/hr
View full spec
All appointments are subject to Enhanced DBS checks on the children's workforce barred list. It is a criminal offence to apply for a role with us if you are barred from working with children under the Safeguarding Vulnerable Groups Act 2006. West One Care is an equal opportunities employer.

Get in touch

We welcome enquiries from professionals, prospective staff and anyone wanting to learn more about West One Care. For general enquiries please use the form below or email us directly.

Phone
01923 606431
Registered Address
Oakingham House, Frederick Place
High Wycombe, Buckinghamshire
HP11 1JU
Company
West One Care Ltd
Company No. 17093293

Safeguarding: If you have a safeguarding concern about a child or young person, do not use this form. Contact the relevant Local Authority children's services, call 999 in an emergency, or the NSPCC on 0808 800 5000.

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