This Cookie Policy should be read alongside our Privacy Policy and Terms and Conditions, which together govern your use of the westone.care website.
What Are Cookies?
Cookies are small text files placed on your computer, tablet, smartphone or other device when you visit a website. They are widely used to make websites work, improve their performance, and provide information to the website owner.
Cookies are not viruses or malware and cannot access other files on your device or execute programs. They simply store a small amount of information that the website can read when you return.
Each cookie has a lifespan:
- Session cookies — temporary; exist only while your browser is open and are deleted automatically when you close it
- Persistent cookies — remain on your device for a set period or until you delete them manually
Why We Use Cookies
We use cookies on westone.care to:
- Ensure the Website functions correctly and securely
- Remember your preferences so you don't have to re-enter them
- Understand how visitors use our Website so we can improve it
- Maintain the security of the Website and prevent fraudulent activity
We do not use cookies to serve advertising, track you across other websites, build commercial profiles, or sell your data to third parties.
Types of Cookies We Use
Strictly Necessary Cookies
Analytics & Performance Cookies
These cookies allow us to count visits and measure traffic sources so we can understand how visitors use the Website and improve it. All information collected is aggregated and anonymised. These cookies are only set with your consent.
Functional Cookies
These cookies allow the Website to remember choices you make to provide a more personalised experience. They are only set with your consent.
Cookies We Use
| Cookie Name | Category | Purpose | Duration |
|---|---|---|---|
| cookieconsent_status | Necessary | Stores your cookie consent preferences | 1 year |
| XSRF-TOKEN | Necessary | Security cookie to prevent CSRF attacks | Session |
| session | Necessary | Maintains your session as you navigate the Website | Session |
| _ga | Google Analytics — distinguishes unique users for analytics reports | 2 years | |
| _ga_[ID] | Google Analytics — persists session state | 2 years | |
| _gid | Google Analytics — distinguishes users per page visited | 24 hours | |
| _gat | Google Analytics — throttles request rate | 1 minute | |
| user_preferences | Functional | Remembers your display preferences between visits | 6 months |
Last updated: June 2026.
Third-Party Cookies
| Third Party | Purpose | Policy |
|---|---|---|
| Google Analytics | Website analytics — anonymised and aggregated visitor data | Google Privacy Policy |
| Google Fonts | Loads web fonts used on the Website | Google Privacy Policy |
We do not permit advertising networks or data brokers to set cookies on our Website. We do not use social media tracking pixels or remarketing cookies.
Your Cookie Choices
When you first visit westone.care, you will be presented with a cookie consent banner allowing you to choose which categories of cookies you accept. You can accept all, accept necessary only, or customise your preferences.
You can change or withdraw your consent at any time by clicking "Cookie Settings" in the footer of any page.
Managing Cookies in Your Browser
You can also control and delete cookies through your browser settings. Instructions for common browsers:
Restricting cookies may affect the functionality of this and other websites. For more information visit aboutcookies.org.
Changes to This Policy
We review this Cookie Policy at least annually. When we make material changes we will notify you via the cookie consent banner on your next visit. The version number and effective date will be updated with each revision.
Contact Us
West One Care Ltd
Oakingham House, Frederick Place, High Wycombe, Buckinghamshire, HP11 1JU
Company Number: 17093293
Email: info@westone.care
Website: westone.care
You have the right to lodge a complaint about our use of cookies with the Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113.