Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website at westone.care (the "Website"), operated by West One Care Ltd. They should be read alongside our Privacy Policy, Cookie Policy and Website Licence Agreement.

About Us

West One Care Ltd is a company registered in England and Wales (Company Number 17093293). Our registered office is at Oakingham House, Frederick Place, High Wycombe, Buckinghamshire, HP11 1JU.

West One Care operates, or is working towards operating, an Ofsted-registered children's residential home in Hertfordshire, providing care and support for children and young people with Learning Disability (LD), Emotional and Behavioural Difficulties (EBD) and complex needs.

Acceptance of Terms

By accessing or using the Website in any way — including browsing, submitting a form, or downloading content — you confirm that you accept these Terms and agree to comply with them.

If you are using the Website on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

We reserve the right to update these Terms at any time. The current version will always be available on the Website. Your continued use after any update constitutes acceptance of the revised Terms.

Use of the Website

The Website is provided for informational purposes — to share information about West One Care's services, career opportunities, and registration progress. You agree to use it only for lawful purposes and in a way that does not infringe the rights of others.

• You must not use the Website in any way that is unlawful, harmful, fraudulent or deceptive
• You must not attempt to gain unauthorised access to any part of the Website or its underlying systems
• You must not transmit any viruses, malware or other harmful code through the Website
• You must not use automated tools to scrape, crawl or extract data from the Website without written permission
• You must not use the Website in any way that could harm, exploit or endanger children or vulnerable people

We reserve the right to restrict or terminate your access to the Website at any time if we believe you have breached these Terms.

Information on This Website

The content on this Website is provided for general information only. While we take reasonable steps to ensure it is accurate and up to date, we make no warranties as to its completeness, accuracy or fitness for any particular purpose.

• Information about our registration status, services and vacancies is subject to change without notice
• Nothing on this Website constitutes professional legal, medical, social care or financial advice
• Any reference to third-party organisations, legislation or guidance is provided for information only and does not constitute an endorsement
• We are not responsible for the content of any third-party websites linked to from this Website

Contact Forms & Enquiries

Where the Website includes contact forms, job application forms or referral enquiry forms, the following applies:

• By submitting a form, you confirm that the information you provide is accurate and truthful
• Submitting a form does not create a contractual relationship between you and West One Care Ltd
• We will aim to respond to enquiries within 5 working days but cannot guarantee response times
• We reserve the right not to respond to enquiries that we consider inappropriate, abusive or outside our area of service

Personal data submitted via forms is handled in accordance with our Privacy Policy.

Intellectual Property

All content on this Website — including text, images, logos, graphics, design and layout — is the property of West One Care Ltd or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, republish, distribute, or create derivative works from any content on this Website without our prior written consent. For permitted uses, please refer to our Website Licence Agreement.

The West One Care name, logo and domain name westone.care are trade marks of West One Care Ltd.

Safeguarding Statement

We do not publish any information on this Website that could identify a child in our care. If you believe any content on this Website poses a safeguarding risk, please contact us immediately at info@westone.care.

Disclaimers & Limitation of Liability

To the fullest extent permitted by law:

• The Website is provided "as is" and "as available" without any warranties of any kind
• We do not warrant that the Website will be uninterrupted, error-free or free from viruses
• We are not liable for any loss or damage arising from your use of, or inability to use, the Website
• We are not liable for any reliance you place on information contained on the Website
• We are not liable for the content or availability of any third-party websites linked from this Website

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Privacy & Cookies

Your use of this Website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use and protect your personal data and how we use cookies on this Website.

Links to Other Websites

This Website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites, their content or their operators. We have no control over third-party websites and accept no responsibility for their content, availability or privacy practices.

You access third-party websites at your own risk and subject to their own terms and conditions.

Availability of the Website

We aim to make the Website available at all times but cannot guarantee continuous, uninterrupted access. We may suspend, restrict or withdraw access to all or part of the Website at any time without notice — for example, for maintenance, updates or security reasons.

We are not liable for any inconvenience or loss caused by the Website being unavailable.

Changes to These Terms

We may update these Terms at any time by publishing a revised version on the Website. The version number and effective date at the top of this page will be updated accordingly. Your continued use of the Website after any revision constitutes your acceptance of the updated Terms.

We recommend checking this page periodically. Where changes are material, we will aim to bring them to your attention via a notice on the Website.

Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

You and West One Care Ltd irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any dispute arising out of or in connection with these Terms or your use of the Website.

Contact Us

If you have any questions about these Terms, please contact us: